Privacy Policy
Last Updated: October 24, 2024
Karem Ice Cream (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with our social media pages, or purchase our products. By accessing or using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Contact Information: Name, email address, phone number, delivery address.
- Account Information: Usernames, passwords, and account preferences when you register on our website.
- Payment Information: Credit card details and billing address, processed through secure third-party payment providers.
b. Non-Personal Information
- Usage Data: Details of your interactions with our site, including IP address, browser type, pages visited, and time spent on each page.
- Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience, gather analytical data, and show relevant ads.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and billing.
- Communicate with you regarding your orders, inquiries, and support requests.
- Improve our website, products, and customer experience.
- Send you promotional offers, updates, and other marketing information (only with your consent).
- Analyze website traffic and user behavior to optimize our marketing efforts.
3. How We Share Your Information
We may share your information in the following cases:
- With Service Providers: We use trusted third-party providers for payment processing, shipping, marketing, and analytics. These providers are only permitted to use your information as necessary to perform their services.
- For Legal Reasons: We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights and safety.
- With Your Consent: In cases where you provide consent, we may share information for specific purposes not covered by this policy.
4. Security of Your Information
We take appropriate security measures to protect your data, including encryption, secure servers, and restricted access to authorized personnel. While we work to secure your information, please note that no electronic transmission is 100% secure, and we cannot guarantee absolute data security.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access and review the personal information we hold about you.
- Request correction of inaccurate or outdated information.
- Withdraw consent for processing your personal information at any time.
- Request deletion of your personal information, subject to legal and contractual obligations.
To exercise any of these rights, please contact us at [email protected]
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. We will delete or anonymize data that is no longer needed.
7. Cookies and Tracking Technologies
We use cookies to collect information about your browsing activities to enhance your user experience. You can manage or disable cookies through your browser settings. However, this may affect certain functionalities of our website.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies before sharing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after any modification constitutes acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Karem Ice Cream